Bonus balance and real balance

When you engage with online gaming platforms, you'll often encounter two distinct types of balances: Bonus Balance and Real Balance. These balances serve different purposes and are crucial for ensuring fair gameplay and responsible use of bonuses. 

Bonus Balance:

• Your Bonus Balance represents the portion of your account dedicated to promotional bonuses and offers.
• Bonus funds are typically awarded as part of promotions, such as welcome bonuses, reload bonuses, winnings from free spins or special offers.
• Bonus funds can be used to place bets or wagers on games or activities, but they cannot be withdrawn until wagering requirements are met.

Real Balance:

• Your Real Balance is the actual cash balance in your account, often associated with your initial deposit or winnings from gameplay.
• This balance is withdrawable at any time, subject to the platform's withdrawal policies.
• Real Balance funds can be used for bets, wagers, or withdrawn as cash.
• It represents your own money, and you have full control over its usage and withdrawal.

Meeting Wagering Requirements:

The key to understanding the relationship between your Bonus Balance and Real Balance is meeting wagering requirements. Wagering requirements are conditions set by the platform that you must fulfill before bonus funds can be converted into real, withdrawable cash.

1. Claim a Bonus: You receive a promotional bonus that is credited to your Bonus Balance. This bonus might be a percentage of your deposit or a fixed amount.
2. Play Through Wagering Requirements: To convert bonus funds to your Real Balance, you must play through them a specified number of times. For example, if you receive a $50 bonus with 20x wagering requirements, you would need to place $1,000 worth of bets ($50 x 20) using your bonus funds.
3. Track Your Progress: You can often check your progress towards meeting wagering requirements within your account, usually in the Bonus or Promotions section.
4. Transfer to Real Balance: Once you've met the wagering requirements, the bonus funds will be automatically transferred from your Bonus Balance to your Real Balance. At this point, they become withdrawable and can be used as real money.
   
   *If you have any questions or need clarification, don't hesitate to reach out to our qualified support team, who will assist you in understanding your concerns. You can contact our support team via email - support@onedun.com, or via live chat.