Help CenterOnedun casino typically provide an option for players to cancel active bonuses. This can usually be done in the user account settings or by contacting customer support. When you choose to cancel a bonus, several important consequences come into play:
- Bonus Funds Disappear: The most immediate and significant consequence is that all bonus funds associated with the canceled bonus will disappear from your account. This includes the bonus amount you received and any winnings generated from it.
- Free Spins are Forfeited: If your bonus included a package of free spins that were available for use over several days, canceling the bonus means that all these free spins will be canceled as well. Any winnings obtained from these free spins will also be removed from your account balance.
- No Refunds or Reversals: It's important to note that once you've canceled a bonus, there's generally no way to get it back or have the bonus funds credited back to your account. The cancellation is usually irreversible.
- Compliance with Bonus Rules: When you cancel a bonus, you're expected to comply with the casino's terms and conditions. This includes forfeiting any winnings earned from the bonus and abiding by other rules outlined in the terms.
*If you have any questions or need clarification, don't hesitate to reach out to our qualified support team, who will assist you in understanding your concerns. You can contact our support team via email - support@onedun.com, or via live chat.