Help CenterIf you ever find yourself in a situation where you wish to close your account, please know that we are here for you. Our support service operates 24 hours a day, always ready to assist you and enhance your comfort. Whether you need guidance, have concerns, or wish to take a break from our services, we are committed to supporting you. Our dedicated online managers are available to help address any queries or requests you may have.
To close your account on the Onedun project, follow these steps:
- Contact our support service through one of the following methods:
-Email: support@onedun.com
-Live chat on our website: https://onedun.com/
*On the main page of our project, locate and click on the "SUPPORT" button. This will connect you to a live chat with an online manager who can assist you.
- You have several options to pause your account usage, including:
-Limiting the use of your account to restrict access to games. (for a timeframe of your choosing for a break)
-Limiting access to deposits. (for a timeframe of your choosing for a break)
Temporarily closing your account for a break from gaming. (for a timeframe of your choosing for a break)
*Highlight the advantage of freezing the account over closing it. When the account is frozen, access is retained, and winnings will continue to be processed. Conversely, if the account is closed, access to all account functions and processes is terminated. - If none of the above options are suitable, you can opt to permanently close your account. Note that if the reason for closure aligns with our rules, we may reopen your account upon request.
*If you have any questions or need clarification, don't hesitate to reach out to our qualified support team, who will assist you in understanding your concerns. You can contact our support team via email - support@onedun.com, or via live chat.