Currency changing

If you find yourself needing to change the currency on your account, it's a relatively straightforward process. However, it's crucial to understand that changing your currency might affect your bonuses. In this article, we'll walk you through the steps for currency conversion and provide insights into when and why you should or should not make this change.

Changing Your Currency

To change your account's currency, follow these simple steps:

1. Log In: Start by logging in to your account on the platform.
2. Navigate to "Account" > "Wallet": Look for the "Wallet" section in your account settings.
   
3. Review Available Currencies: In the "Wallet" section, you'll typically find a list of available currencies. This is where you can check all the available options.
4. Select Your Desired Currency: Choose the currency you want to switch to from the list of available options.
5. Confirm Your Choice: Once you've selected your new currency, you will usually be prompted to confirm your decision. Confirm that you wish to change your account's currency.
6. Review Any Warnings or Information: Pay attention to any warnings or information provided during the currency change process. It's essential to understand the implications of this change fully.
7. Finalize the Change: After reviewing and confirming, finalize the currency change. Your account will now be denominated in the new currency.

Important considerations while currency change

While changing your currency is a relatively simple process, there are critical factors to consider:

1. Active Withdrawal Requests: It's not advisable to change your account's currency while you have an active withdrawal request pending. Changing the currency during this time can lead to complications and delays in receiving your funds.
2. Funds in Real Account Balance: If you have funds in your real account balance, it's recommended not to change your currency. Changing the currency may affect these funds and cause discrepancies.
3. Impact on Bonuses: When you change your currency, be aware that any bonuses or promotions linked to your previous currency may no longer apply. For example, in case you have unsed bonuses in EUR currency and you decide to change it to USD, your bonuses linked to EUR account will dissappear.
   
   *If you have any questions or need clarification, don't hesitate to reach out to our qualified support team, who will assist you in understanding your concerns. You can contact our support team via email - support@onedun.com, or via live chat.