Help CenterOccasionally, you might encounter issues where a bonus isn't credited to your account. This can be frustrating, but rest assured, we are here to help. If this happens, please follow the instructions below to resolve the issue efficientl.
- Do Not Place Any Bets on Your Deposit:
- If you have already started playing with your deposit, the bonus cannot be issued manually. - Contact Our Support Team:
- Reach out to us via live chat or email at support@onedun.com . - Provide Detailed Information:
- Specify which bonus hasn’t been credited and describe the steps you took leading up to the issue.
Our support team will then manually issue the bonus for you. Live chat.
*That’s it! Just avoid placing any bets, and our team will do everything possible to provide you with the bonus.