Our dedication to promoting responsible gambling is deeply intertwined with our customer service policy. Our goal is to provide you with an enjoyable gaming experience while also raising awareness about the potential social and financial risks associated with gambling problems.
Maintaining Control
Gambling should be regarded as a source of entertainment and enjoyment, rather than a means of income. While most players understand this concept, some may struggle to view gambling solely as a leisure activity and limit their spending to what they can afford.
To maintain control and prevent gambling addiction, it is essential to consider the following:
- Approach gambling as a form of leisure, not a source of income.
- Avoid chasing losses, as there will always be another opportunity to win.
- Only play with discretionary funds.
- Monitor both the time and money spent on gambling activities.
- If you feel the need to take a break from gambling, please reach out to our support team, and we will temporarily exclude you.
Onedun.com cannot be held responsible for any potential losses on other accounts.
For any gambling-related questions or issues, please contact one of the organizations listed below.
Responsibility
If you suspect that gambling is negatively impacting your life or the lives of your loved ones, the following questions can help you assess the situation:
- Does gambling interfere with your work or education?
- Do you gamble solely to pass the time or alleviate boredom?
- Do you frequently play alone for extended periods?
- Have others criticized your gambling habits?
- Have you lost interest in family, friends, or hobbies due to gambling?
- Have you ever lied about the amount of money or time spent on gambling?
- Have you resorted to lying, stealing, or borrowing money to finance gambling or pay gambling debts?
- Are you reluctant to spend gambling funds on anything other than gambling?
- Do you continue playing until all your money is gone?
- Do you feel an urgent need to recover losses immediately after a setback?
- Do you experience feelings of despair or desperation when running out of gambling funds?
- Does frustration, disappointment, or arguments trigger your desire to gamble?
- Have you ever felt depressed or contemplated suicide due to gambling?
If your answer is "yes" to most of these questions, it is possible that you are experiencing gambling-related problems. To address this issue, we strongly recommend contacting one of the organizations listed below. They can provide guidance and support.
Organizations Providing Gambling Consultation
GamCare: A leading authoritative organization in Great Britain that offers consultations, advice, and practical assistance for dealing with the social consequences of gambling. Visit their website at www.gamcare.org.uk or call their confidential helpline at 0845 6000 133.
Gamblers Anonymous: A fellowship of individuals who have come together to solve their gambling-related problems and support other compulsive gamblers. Regional offices are available worldwide. Learn more about their services at www.gamblersanonymous.org.uk.
Gambling Therapy: Provides support and counseling for individuals affected by gambling. Their group therapy members operate in both the UK and abroad. Visit their website at www.gamblingtherapy.org.
Underage Players
Registration on Onedun.com is strictly prohibited and illegal for individuals under 18 years of age. We take responsibility for verifying the age of all our clients, and any winnings obtained by underage players will be voided.
Filtration System
Parents can employ internet filters to control their children's access to certain websites, including those related to gambling. We recommend using filters such as Net Nanny™ (www.netnanny.com) when using the computer with family or friends who are legally ineligible to register and place bets on our site.
*You can also read the "RESPONSIBLE GAMING" section on our website.
*If you have any questions or need further assistance, our support team is always available to help you. You can contact our support team via email - support@onedun.com, or via live chat.